Resources and Information
If you require urgent safety advice, please contact your GP, go to A & E or call 111 / 999.
East Kent Mind Contact Details
Phone: 01843 319193 (Monday to Friday, 9am to 5pm)
East Kent Crisis Café
Open: 6pm to 9.30pm seven days a week , Location: 34 King Street, Ramsgate CT11 8NT .
HOPELINEUK -Suicide Helpline
Open: 9am – midnight every day of the year,
Phone: 0800 068 4141,
The Samaritans 24/7 helpline
Phone: 116 123
Mental Health Matters Helpline 24/7 helpline
Phone: 0800 107 0160
A mental health charity for children, young people and their parents.
YoungMind’s Textline – Text: YM to 85258.
Information and advice for young people on topics like bullying, your body and relationships. Also provides:
- A phone helpline
- 1-2-1 online chats with counsellors
- Online message boards
- Welsh-speaking and BSL interpreter counsellors
Phone: 0800 1111
Free support and access to online counsellors, 365 days a year.
Support about sexuality, gender and identity.
Release the pressure
Free, confidential, 24/7 text message support for anyone who is struggling to cope.
Text: ‘KENT’ to 85258,
We Are With You
Support service for young people who are self-harming, or struggling with their mental wellbeing.
Support and advice for people under 25, which offers a helpline, crisis messenger text line, discussion board and short-term counselling.
Kent and Medway Mental Wellbeing Information Hub
Website which highlights all support services in the area, as well as, information around mental health.
Young people can access text-based support at ChatHealth for support around mental and physical health:
BEAT offers support for people affected an eating disorder. They offer one-to-one web chat and local support to your area.
Canterbury Safe Haven
- Location: Age UK, The Centre, Castle Row, Canterbury, CT1 2QY
- Open: 6pm – 11pm every day
- Phone: 07876 476 703 or 07483 163 953
- Email: email@example.com
Thanet Safe Haven
- Location: Holy Trinity Church, St Mary’s Avenue, Dane Valley, Margate, CT9 3TN
- Open: 6pm – 11pm every day
- Call: 07850 655 877
- Email: firstname.lastname@example.org
Live Well Kent & Medway
- Phone: 0800 567 7699
- Website: www.livewellkent.org.uk
For residents of Kent and Medway who are not currently a patient with Kent and Medway secondary care mental health services:
- 24-hour helpline: 0800 783 9111
- Or, call your GP or 111 out of hours
National Mind Info Line
- Available: 9am – 6pm (Monday-Friday)
- Phone: 0300 123 3393
Turning Point (Substance Misuse Service)
Advocacy support for young people who present at A&E with self-harm
- Website: www.emergeadvocacy.com
- Email: email@example.com
- Phone: 07885 955 847
Stay Alive App
Free phone app which provides support to individuals who may be experiencing suicidal thoughts or feelings.
- Available on the App Store, or the Google Play Store.
Campaign Against Living Miserably (CALM)
- Available: From 5pm to midnight every day,
- Phone: 0800 58 58 58
- Website: www.thecalmzone.net/help/webchat/
- Available: 10am-10pm (Monday to Friday)
- Phone: 0800 068 41 41
- Text: 07786 209697
- Email: firstname.lastname@example.org
SOS Silence of Suicide
- Available: 4pm to midnight every day
- Phone: 0300 1020 505
- Email: email@example.com
The BeYou Project (LGBT+ people in Kent and Medway)
- Website: www.thebeyouproject.co.uk
Mermaids UK (trans and gender diverse)
- Website: www.mermaidsuk.org.uk
Galop (LGBT Domestic Abuse Helpline)
Oasis Domestic Abuse Support Service
Cruse Bereavement Care
- Website: www.cruse.org.uk
- Phone: 0808 808 1677
Amparo (Support service for those bereaved by Suicide)
- Email: firstname.lastname@example.org
- Website: www.amparo.org.uk
- Twitter: @Amparo_LEM
ChatHealth (text service for 11-19yrs)
- Available: Monday to Friday from 9am
- Phone: 07520 618850
- Available: 4:30pm to 10:30pm
- Phone: 0300 304 7000
Resources specifically for Parents and Carers
Mind – Information for parents, carers, family members and guardians
NHS – Mental health for children, teenagers and young adults: Advice for parents
YoungMinds – I am a Parent
Place2Be – Supporting your child’s mental health