Wellbeing Hub 

Resources and Information

If you require urgent safety advice, please contact your GP, go to A & E or call 111 / 999.

East Kent Mind Contact Details

Phone: 01843 319193 (Monday to Friday, 9am to 5pm)

Email: info@eastkentmind.org.uk

HOPELINEUK -Suicide Helpline

Open: 9am – midnight every day of the year,

Phone: 0800 068 4141, 

Text: 07860039967

Email: pat@papyrus-uk.org

The Samaritans 24/7 helpline

Phone: 116 123

Mental Health Matters Helpline 24/7 helpline

Phone: 0800 107 0160

YoungMinds     

A mental health charity for children, young people and their parents.

Website

YoungMind’s Textline –  Text: YM to 85258.

Childline            

Information and advice for young people on topics like bullying, your body and relationships. Also provides:

  • A phone helpline
  • 1-2-1 online chats with counsellors
  • Online message boards
  • Welsh-speaking and BSL interpreter counsellors

Phone: 0800 1111

Website: 

Kooth   

Free support and access to online counsellors, 365 days a year.

Website:

BE YOU

Support about sexuality, gender and identity.

Website: 

Release the pressure    

Free, confidential, 24/7 text message support for anyone who is struggling to cope.

Text: ‘KENT’ to 85258,

Website

We Are With You            

Support service for young people who are self-harming, or struggling with their mental wellbeing.

Website:

The Mix

Support and advice for people under 25, which offers a helpline, crisis messenger text line, discussion board and short-term counselling.

Website:

Kent and Medway Mental Wellbeing Information Hub 

Website which highlights all support services in the area, as well as, information around mental health.

Website: 

Chat Health       

Young people can access text-based support at ChatHealth for support around mental and physical health:

Phone: 07520618850

BEAT     

BEAT offers support for people affected an eating disorder. They offer one-to-one web chat and local support to your area.

Website:

Phone: 08088010677

Canterbury Safe Haven

  • Location: Age UK, The Centre, Castle Row, Canterbury, CT1 2QY
  • Open: 6pm – 11pm every day
  • Phone: 07876 476 703 or 07483 163 953
  • Email: canterbury.mhm@nhs.net

Thanet Safe Haven

  • Location: Holy Trinity Church, St Mary’s Avenue, Dane Valley, Margate, CT9 3TN
  • Open: 6pm – 11pm every day
  • Call: 07850 655 877
  • Email: thanet.mhm@nhs.net

Live Well Kent & Medway

  • Phone: 0800 567 7699
  • Website: www.livewellkent.org.uk

NHS support

For residents of Kent and Medway who are not currently a patient with Kent and Medway secondary care mental health services:

  • 24-hour helpline: 0800 783 9111
  • Or, call your GP or 111 out of hours

National Mind Info Line

  • Available: 9am – 6pm (Monday-Friday)
  • Phone: 0300 123 3393

Turning Point (Substance Misuse Service)

  • Phone: 0300 123 1560

Emerge Advocacy

Advocacy support for young people who present at A&E with self-harm

  • Website: www.emergeadvocacy.com
  • Email: info@emergeadvocacy.com
  • Phone: 07885 955 847

Stay Alive App

Free phone app which provides support to individuals who may be experiencing suicidal thoughts or feelings.

  • Available on the App Store, or the Google Play Store.

Campaign Against Living Miserably (CALM)

  • Available: From 5pm to midnight every day,
  • Phone: 0800 58 58 58
  • Website: www.thecalmzone.net/help/webchat/

Papyrus

  • Available: 10am-10pm (Monday to Friday)
  • Phone: 0800 068 41 41
  • Text: 07786 209697
  • Email: pat@papyrus-uk.org

SOS Silence of Suicide

  • Available: 4pm to midnight every day
  • Phone: 0300 1020 505
  • Email: support@sossilenceofsuicide.org

The BeYou Project (LGBT+ people in Kent and Medway)

  • Website: www.thebeyouproject.co.uk

Mermaids UK (trans and gender diverse)

  • Website: www.mermaidsuk.org.uk

Galop (LGBT Domestic Abuse Helpline)

  • Phone: 0800 999 5428

Oasis Domestic Abuse Support Service

  • Phone: 0792 6842 183

Cruse Bereavement Care

  • Website: www.cruse.org.uk
  • Phone: 0808 808 1677

Amparo (Support service for those bereaved by Suicide)

  • Email: amparo.service@listening-ear.co.uk
  • Website: www.amparo.org.uk
  • Twitter: @Amparo_LEM

ChatHealth (text service for 11-19yrs)

  • Available: Monday to Friday from 9am
  • Phone: 07520 618850

Saneline

  • Available: 4:30pm to 10:30pm
  • Phone: 0300 304 7000

Resources specifically for Parents and Carers

Mind –  Information for parents, carers, family members and guardians

NHS – Mental health for children, teenagers and young adults: Advice for parents

YoungMinds – I am a Parent

Place2Be – Supporting your child’s mental health